Business Challenge
Handbags and Accessories Company analyzed every cost in an effort to keep costs manageable. They required a partner with demonstrated know-how with backend administration management and inventory management.
Express Track Program Solutions
- Express Track maintains competitive rates and cost saving efficiencies to keep costs down
- Experienced Customer Service Manager responds to customer needs quickly for successful customer care experience
- Operations Manager handles all aspects of order processing with meticulous attention to detail – back-end administration is organized and executed for same day delivery on orders place before 1:00 p.m. CST
- Inventory management systematized for accurate product totals
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"Harmony Online has been thrilled at the level of customer care provided by Express Track.” -- Marianne Oleson, President